Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Tax Matters delivers calm, clarity, and control when tax situations become complex. Since 1988 we’ve guided individuals, families, and business owners to understand their standing, evaluate every option, and follow a clear path to resolution. Rather than just preparing forms or negotiating balances, we uncover the full story behind each issue, correct what needs fixing, and design a strategy based on the client’s real circumstances. What sets us apart is nearly four decades of hands-on tax experience, personal, nonjudgmental guidance, thorough review of prior returns and records, representation before the IRS when appropriate, customized solutions, and continued support after the immediate problem is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters provide?
We go beyond preparing forms or negotiating balances to diagnose the full story behind a tax issue and correct what needs fixing. Then we build a strategy tailored to your circumstances and provide ongoing support through resolution.
Who does Tax Matters work with?
We work with individuals, families, and business owners to clarify their tax position and identify options. Our approach focuses on personal guidance and practical next steps.
How long has Tax Matters been in business?
Tax Matters has been helping clients since 1988 and brings nearly four decades of hands-on tax experience. That history informs our review process and strategic recommendations.
Do you represent clients before the IRS?
Yes — we provide representation before the IRS when appropriate and act on behalf of clients in necessary negotiations. We assess each case to determine the best path forward.
Will you review my prior tax returns and records?
Yes, we perform a careful review of prior returns and underlying records to uncover issues and corrections that may be needed. That review guides the corrective actions and strategic plan.
What makes Tax Matters different?
Clients receive direct, personal guidance without judgment and solutions tailored to their situation rather than a one-size-fits-all program. Our support continues after the immediate problem is resolved to help keep things on track.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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